Privacy Policy

Why Jordan Tours (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This privacy policy describes what information we collect from you when you use www.whyjordantours.com (the “Site”) and the services provided through it (the “Services”), and how we use and share that information. By using our Site and Services, you agree to the terms of this privacy policy.

Scope

This privacy policy applies to information collected through the Site, via email, phone, text, or other electronic communications between you and us. It does not apply to information collected offline or via third-party websites that may be linked to our Site.

Please read this privacy policy carefully. By using the Site or Services, you agree to be bound by the terms in this policy and our Terms of Use. If you do not agree, please refrain from using our Site.

We may update this policy from time to time. Your continued use of the Site constitutes your acceptance of such changes.

Information We Collect

We may collect and use the following types of information:

• – Personal Information: Name, address, email address, phone number, payment and billing information, passport details, and other identifiable data.
• – Non-Personal Information: Demographic details, travel interests, preferences, browsing behavior, reviews, and general feedback.
• – Transactional Information: Booking history, services requested, and payment-related data.

We may also combine your data with third-party sources, including marketing or social media platforms.

Automatic Data Collection

When you use the Site, we may collect certain data automatically:

• – Server Log Data: IP address, browser type, operating system, date/time stamps, referring URLs, pages visited, and general website usage information.
• – Cookies: These help us enhance your experience by remembering preferences and analyzing usage patterns.
• – Analytics: We use tools like Google Analytics to understand user behavior and improve services. You can manage your preferences for data collection through your browser settings.

We do not respond to “Do Not Track” signals at this time.

How We Use Your Information

We use your information to:

• – Provide and manage bookings and services
• – Communicate with you about your trip or inquiries
• – Improve our Site, Services, and customer experience
• – Process payments and issue confirmations
• – Respond to customer feedback or disputes
• – Send promotional emails (you may opt out anytime)
• – Ensure the security of our platform and operations
• – Comply with legal obligations

All collected information becomes part of our operational database and may be used internally or shared as outlined below.

Your Rights and Data Retention

At Why Jordan Tours, we are committed to upholding your privacy rights in accordance with international best practices and local data protection laws, including GDPR. As a customer, you have the right to:
– Access your personal data we store
– Request correction of inaccurate or incomplete information
– Request deletion of your data (“right to be forgotten”)
– Withdraw consent for data usage at any time
– Be informed of how your data is used
– Lodge a complaint with a supervisory authority

We retain personal data only for as long as is necessary to provide services or as required by law. Unless required for accounting, legal, or compliance reasons, your data will be securely deleted 12 months after your last travel date.

To exercise your rights, please contact us at info@wjtours.com.

Access Control and Staff Training

Only trained and authorized personnel at Why Jordan Tours have access to personal data. Access is granted based on operational necessity and is managed through secure digital systems. All staff who handle personal information receive training in data protection, confidentiality, and security protocols to ensure compliance and safeguard customer information.

Client Consent and Policy Communication

We request explicit consent from customers before collecting sensitive personal data. Guests are informed of our privacy policy before making bookings or inquiries. The policy is accessible on all inquiry forms, booking confirmations, and emails. Clients may withdraw their consent at any time by contacting info@wjtours.com.